Contact
Who to write to, and where to send anything that has to arrive on paper.
Tensvia LLC · Effective September 25, 2026 · Last updated September 25, 2026
1.The company
Tensvia is operated by Tensvia LLC, a Delaware limited liability company with operations in New York.
Tensvia LLC167 Madison AvenueSuite 205 #1219New York, NY 10016United StatesThis is a business mailing address and is the correct address for service of notices. It is not a walk-in office — we do not take unscheduled visitors, and post is the slowest way to reach us. For anything that is not a formal notice, email is faster.
2.Who to write to
- Sales, pricing, booking an audit — hello@tensvia.com
- Support, if you are already a customer — support@tensvia.com
- Privacy, data access and deletion requests — privacy@tensvia.com. See the Privacy Policy.
- Security reports and vulnerability disclosure — security@tensvia.com. Tell us what you found and how to reproduce it. We will not pursue anyone who reports in good faith and does not access other people's data.
- Legal notices and contract questions — legal@tensvia.com, with a copy by mail to the address above where the Terms require it.
3.If a business messaged you using Tensvia
You are probably looking for the business itself, not for us. Tensvia is the software a company used to send that message; the company chose what to send and holds your details. Reply to the message to reach them.
To stop messages, reply STOP to a text or use the unsubscribe link in an email. Opt-outs are enforced in our systems permanently and across every channel — no campaign setting overrides them.
If you have opted out and are still being messaged, write to privacy@tensvia.com with the number or address involved and we will investigate.
4.What we are not
We are a small company and we would rather set expectations than have you wait on a reply that was never coming.
- There is no 24/7 phone line.
- We do not give legal advice. The material on this site, including the compliance writing, is orientation — talk to your own lawyer.
- We do not accept unsolicited sales or partnership pitches at the support or security addresses.
Questions about this document: legal@tensvia.com