Draft — not reviewed by counsel
This document is a working draft. It has not been reviewed by a lawyer, it contains unfilled placeholders, and it does not yet bind anyone. Do not rely on it.
Contact
Who to write to, and where to send anything that has to arrive on paper.
Tensvia LLC · Effective September 25, 2026 · Last updated September 25, 2026
1.The company
Tensvia is operated by Tensvia LLC, a Delaware limited liability company with operations in New York.
Tensvia LLC167 Madison AvenueSuite 205 #1219New York, NY 10016United StatesThis is a business mailing address and is the correct address for service of notices. It is not a walk-in office — we do not take unscheduled visitors, and post is the slowest way to reach us. For anything that is not a formal notice, email is faster.
2.Who to write to
- Sales, pricing, booking an audit — hello@tensvia.com
- Support, if you are already a customer — support@tensvia.com
- Privacy, data access and deletion requests — privacy@tensvia.com. See the Privacy Policy.
- Security reports and vulnerability disclosure — security@tensvia.com. Tell us what you found and how to reproduce it. We will not pursue anyone who reports in good faith and does not access other people's data.
- Legal notices and contract questions — legal@tensvia.com, with a copy by mail to the address above where the Terms require it.
3.If a business messaged you using Tensvia
You are probably looking for the business itself, not for us. Tensvia is the software a company used to send that message; the company chose what to send and holds your details. Reply to the message to reach them.
To stop messages, reply STOP to a text or use the unsubscribe link in an email. Opt-outs are enforced in our systems permanently and across every channel — no campaign setting overrides them.
If you have opted out and are still being messaged, write to privacy@tensvia.com with the number or address involved and we will investigate.
4.What we are not
We are a small company and we would rather set expectations than have you wait on a reply that was never coming.
- There is no 24/7 phone line.
- We do not give legal advice. The material on this site, including the compliance writing, is orientation — talk to your own lawyer.
- We do not accept unsolicited sales or partnership pitches at the support or security addresses.
Questions about this document: legal@tensvia.com